Provision of Satellite stations for collection of refund amount on surrendering of PRS original ticket cancelled through 139 or through IRCTC website
- The Ministry of Railways has decided to designate the PRS locations within 50 km from the stations having PRS counter or satellite as satellite PRS locations for Principal Chief Business Managers of Zonal Railways. 139 or PRS locations are currently not available for refund purpose only for PRS counter tickets canceled through IRCTC website.
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
COMMERCIAL CIRCULAR No.01 of 2023
No.TC-11/2003/2021/Refund on upgraded passengers
Rail Bhavan, New Delhi dt. 03/01/2023
The Principle Chief Commercial Managers,
All Zonal Railways
Sub: Provision of Satellite stations for collection of refund amount on surrendering of PRS original ticket cancelled through 139 or through IRCTC website.
Ref: East Central Railway Letter No. ECR/CRM/RC/PRS ticket/22 dated 01.06.2022
In reference to ECR letter mentioned above, Ministry of Railways have decided to delegate the power to Principal Chief Commercial Managers of Zonal Railways to decide earmarking of nearby PRS locations as satellite PRS locations within the arena of 50 Kms from stations where either PRS counter or satellite PRS locations are not available at present, only for the purpose of collection of refund amount for the PRS counter tickets cancelled through 139 or through IRCTC website.
This disposes of ECR letter referred above.
Director / Passenger Marketing